Curves Leaves Working Computer Full Of Personal Information In An Office Dumpster [Curves]

Reader Adam writes in to let us know his relative found a working Dell computer in the dumpster at his office complex. It appeared to be in functional condition, so he took it home. Sure enough, it took only a bit of tweaking before it was back to working order—as a Curves Fitness employee and customer information smorgasbord.

Adam dug around a little bit on the computer and found employee phone numbers, customer addresses, and credit card info. The Curves in question is located on 134th Street in Vancouver, WA. Adam called to let them know what happened, here was their response:

Before I posted this I tried twice to talk to the manager of the offending Curves… both times I called they were “busy” or “out”. No one offered to take a message so I never left one.
I’m not sure if it’s that they are not used to men calling (Curves is a women’s club) or if their customer service is just as crappy as their data destruction policy. In any case, as I said in the post, I contacted the corporate office. After I made this post I did call again and got voice mail; so I left a message inviting the manager to [read this post].

Adam also contacted Curves corporate before contacting the local franchise. They told him that, although each franchise is responsible for its own IT and privacy policies, they agreed that this franchise's actions were inappropriate and they'd get in touch with the franchise.
Dear Curves, Respect Your Client and Employee

BBB Says MyGallons.com "Omitted Fact" In Advertising, Has No Contract To Process Transactions [Mygallons]

The BBB says its concerned about gasoline-hedging company MyGallons.com and its ability to live up to the advertising claims on its website. A spokesperson for the BBB tells us that the biggest "red flag" they've discovered is that MyGallons claimed (in their press release) to have partnered with US Bank. However, when the BBB called US Bank to confirm this, they found out that it wasn't true. US Bank had discussed the opportunity with MyGallons, but had declined. According to the BBB, despite the fact that they have no contractual agreements in place to process transactions, MyGallons is still signing up new customers.

The BBB has added this warning to MyGallons' reliability report.

The Bureau is concerned that the company's advertising contains a material omission of fact. Specifically, while the website proclaims that any gas station in the US that accepts credit cards will accept the My Gallons Card, however the company has informed the Bureau that no contractual agreements to process the card have been made as yet.

Here's the statement from MyGallons.com's press release:

In addition to significant savings, MyGallons offers its members convenience and freedom as the gas redemption program uses the Voyager fleet network, owned by US Bank, which is accepted at over 95% of gas stations nationwide.

MyGallons.com's, spokesperson, Greg Salsburg, told Consumerist that their partnership with US Bank was just for a "pilot program" and that they are currently in negotiations with another company. He said they expect to have a big announcement next week about their new transaction partner. He also said MyGallons is "comfortable and confident" that the deal will go through, and that current customers will not be affected.

Consumerist Flickr Pool Finds [Flickr]

Here are five special photos that readers added to The Consumerist Flickr Pool this week, chosen because they're both neat and could possibly be used in a Consumerist post. Our Flickr Pool is the place where Consumerist readers go and upload photos for possible use in future Consumerist posts. Just be a registered Flickr user, go here , and click "Join Group?" up on the top right, and start hitting "send to group" on your individual photos you want to add to the pool.

Title: "Space Fashion //3"

By: Mareen Fischinger

Title: "Burger King"

By: By Nick Albertson

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