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BA.net feedsburner Consumerist News 23/07/2008

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CompUSA Says They'll Make Sure Your TAP Service Is Honored [CompUSA]

Lonny Paul, the director of e-commerce for the rebooted CompUSA, contacted us today regarding a reader's tale of TAP woe . Lonny writes,

The All-New CompUSA will do everything they can to assure customer satisfaction, including working with Assurant to ensure satisfacton or handle it ourselves.

It is very important to the All-New CompUSA that every customer know that things are much different. In addition to the wider selection and lower prices, there is a higher level of customer service.

There are many people who think they have lost their investment in protecting their products - and it is simply untrue. Most people don't know there is a number to call, and that number is 1-877-520-8324.

The All-New CompUSA would like to help ANYONE having issues with service and we hope they will contact our customer service department at 1-800-COMPUSA if they cannot have their issue resolved directly by Assurant.

So all of you who left stories of bad TAP follow-through in the comments earlier today, give the new CompUSA a call and see if they can help you out—and let us know how it turns out.


read more CompUSA computer repairs Customer Service extended warranties tap Technology Assurance Plan Technology Assurant Plan Tiger Direct Top Total Assurance Plan Warranties Tue, 22 Jul 2008 23:00:23 EDT Chris Walters

Wachovia: We Just Lost $8.9 Billion! [Recession Watch]

Wachovia just lost $8.9 billion dollars, and will cut 6,350 workers as the credit crisis keeps on truckin', says the Associated Press. This is um, a lot more than Wall Street had been expecting. Earlier this month, Wachovia had projected a $2.6 billion loss.

"These bottom-line results are disappointing and unacceptable," Chairman Lanty Smith said in a statement. "While to some degree they reflect industry headwinds and weaker macroeconomic conditions, they also reflect performance for which we at Wachovia accept responsibility."

Hang in there, Lanty.

Wachovia loses $8.9B, cuts 6,350 workers, dividend
[BusinessWeek]


read more Recession watch Banking Banks Credit mortages mortgage meltdown Real Estate Top Wachovia Tue, 22 Jul 2008 18:20:48 EDT Meg Marco

Comcast Gives Away Wiis To New Subscribers? [Exclusives]

Comcast will be giving away a limited supply of free Wiis in an upcoming promotion, a current employee tell us. The offer is good for new Comcast double-play subscribers signing up July 28-August 17th in select markets. Our tipster confirmed the promo will be good in Miami, San Francisco, Houston, Denver, Chicago, Philadelphia, Boston, Detroit, and some other markets too. The cable provider is apparently undaunted by the unresolved incompatibility issues between some Comcast-provided routers and the Wii .


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