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BA.net feedsburner Consumerist News 17/06/2008

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EA Allows 3 "Activations" Of Mass Effect And That's It? Period? [Drm]

Reader jk writes in to let us know that EA's sci-fi epic Mass Effect is still having DRM issues on the PC platform. This time, instead of requiring gamers to maintain an internet connection and activate their game every few weeks, paying customers (allegedly) get three "activations" of the game and that's it. Uninstalling the game doesn't "give back" an activation.

jk writes:

You reported the initial DRM problems on this title but it's back...

Apparently the game Mass Effect PC version can only be installed 3 times, there are NO credits given back when you completely uninstall it..

They have been very dishonest about this. The consumer is crud at EA. Every single used disc for sale on ebay/amazon could be empty of installs and the buyer wouldn't know til they got it home..

He pointed us to a forum thread on Bioware's message board where one customer posted his attempt to get a straight answer of out EA's customer service reps.

As it been said in the Mass Effect tweakguide that if you uninstall Mass Effect you get an activation back. I decided to ask EA Support if that is true. The exact question is:

When uninstalling Mass Effect do I regain a activation?

Here is one reply from a Chris P.:

Quote: Disc based authentication required authentication every time you launched the game. Online authentication is more flexible and for Mass Effect, game authentication is needed only at the initial launch of the game on a particular machine. Re-authentication is required if the game is re-installed on a previously authorized machine for any reason.

I did not ask about authenication or what is required. I asked if I get an activation back if I uninstalled. This reply does not answer my question. In fact the only 3 possible answers should be Yes, No, or I Don't Know.

I asked again, trying to be clear to exactly what I wanted to know. A Chester responds:

Quote: Thank you for updating on us, Electronic Arts Technical Support. I do apologize for the inconvenience. If you just reinstall the game, you do not need to re-activate the game again.

Again, that is not what I am asking. I am not trying to be rude. I am not trying to be a jerk. I am trying to get a straight forward answer to my question and EA Support continues to fail to understand SIMPLE ENGLISH!

Yes, No, or I Don't Know. How hard can it be?!?!?!

Allegedly, an official answer was eventually wrested from EA—confirming that 3 activations was the limit:

Unfortunately, you will not gain an activation by uninstalling the game.

Any other EA customers running into this wall? Or is this just bad communication? Any luck getting new activations by contacting EA?

The Obliviousness of EA support [Bioware]


Poll

read more Drm Bioware Ea Mass Effect mass effect DRM PC Pc Gaming Mon, 16 Jun 2008 17:47:53 EDT Meg Marco

Another Man Sues Home Depot After Being Glued To Toilet Seat [Lawsuits]

Perhaps you recall the strange story of Bob Dougherty, a Home Depot customer who sued the retailer after being glued to a toilet seat at their Louisville, CO location. Mr. Dougherty contended (before the case was dismissed) that the incident gave him post-traumatic stress disorder and that he developed diabetes as a direct result of Home Depot's negligence. Now, nearly 4 years after Mr. Dougherty became affixed to the Home Depot toilet, a Mr. Haywood R. Rosales of St. Louis, MO has filed a similar lawsuit, claiming that Home Depot was negligent in allowing a "copycat" incident to happen to him.

From the complaint:

The Home Depot knew or should have known, that after the incident in Boulder, CO that there would be a strong possibility that instances of copycat behavior would occur, especially since the Home Depot sells a wide variety of adhesive products and that same could be used in a similar manner to recreate, or to cause a similar situation.

Mr. Rosales claims he was "rendered unable to work" by his injuries, is seeking in excess of $25,000 in damages.

Glued To His Seat
[The Smoking Gun]


Poll

read more Lawsuits Glue Home Depot Missouri Pranks restroom Toilet Seat Top Mon, 16 Jun 2008 16:57:43 EDT Meg Marco

Five Sites That Will Help You Recession-Proof Your Life [Personal Finance]

Although we are not technically in a recession , it's starting to feel like one. As gas prices and unemployment continue to rise, we've rounded up a collection of useful advice for the current period of economic austerity.

Consumer Reports offers a lot of valuable advice in their recent piece, Spend Less on Everything . Some suggestions: Use shopping bots and online coupon sites to find the best deals, consider using VoIP, and check Consumer Reports's website for advice on insurance, electronics, and cars before purchasing them.

Some broader, common sense tips come from Survive a Recession : making sure you don't get fired, having or building an emergency fund, trying to eliminate debt, living frugally, and pursuing additional means of income.

The Simple Dollar lists Forty Ways to Reduce Your Monthly Spending

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