UPDATE: Rocky Mountain Chocolate Factory Corporate Office Apologizes For Franchise Owner's Refusal To Let Girl With Diarrhea Use Their Bathroom [Rocky Mountain Chocolate Factory]

Yesterday, we wrote about a mother whose five-year-old child had diarrhea and was refused bathroom access by a local Rocky Mountain Chocolate Factory. She emailed us today to say she received a call from the Chief Operating Officer of Rocky Mountain Chocolate Factory.

The mother writes:

Wanted to update you that I received a call from Bryan Merryman, Chief Operating Officer. He was apologetic, compassionate and understanding and I appreciate his call. What he did make clear and what is no doubt a challenge for him, is that this is a franchise and as such is responsible for their own policies. He made it clear that the way this franchise handled this situation is at odds with corporate. Still no word back from the owner/manager of the franchise since she hung up on me, which is disappointing because her actions are hurting other franchises who have nothing to do with this. As an apologetic gesture, Mr. Merriman offered to send some product that I refused as again, my only desire in this is that this franchise and manager adopt a more compassionate policy in the future. We'll definitely be giving the movie theater, who graciously let us use the restroom, our business in the future but I can't say the same about this Rocky Mountain Chocolate Factory franchise. The owner/manager may think that her decision was the most sensible business-based decision, but in the end, business is about people.

In a story in the Orange County Register, the franchise owner claims she apologized to the mother, but the mother says that never happened, and she still hasn't heard from the franchise owner since she was hung up on.

(Photo: Getty )

Hey, We've Got The Lowest Consumer Confidence Since The First Bush Administration! [Consumer Confidence]

Consumers are hurting these days and they haven't hurt this bad since Papa Bush was in office way back in 1992.

The New York-based research group Conference Board said Tuesday that its Consumer Confidence Index dropped to 50.4 from a revised 58.1 in May. The reading was the lowest since February 1992, when it was 47.3.

Economists had expected the index to decline to 56, according to Briefing.com.

Because I accidentally and stupidly made this political by mentioning that dreaded "B" word, here's what your two presumptive presidential candidates (well, actually it was just their campaigns) had to say about the numbers. We'll leave it up to you to guess whose campaign said what (or you could just read the CNN article):

Potential President X: "We know that the public has been concerned and regardless of whether the geeks in the world think there's a recession or not, the public feels like that."

Potential President Y: "The disappointing consumer confidence numbers are yet more evidence that we need a change in our economic policy."

Lifehacker has instructions on how to turn ... [NetFlix]

Lifehacker has instructions on how to turn your XBOX 360 into a Netflix player.
Yay.
You will need:

• An Xbox 360
• Windows Vista with Vista Media Center (it's included by default in Vista Home Premium and Ultimate)
• A Netflix subscription
• The freeware vmcNetflix plug-in

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